Shipping & Delivery Policy
Every precious diamond and fine jewelry creation is securely packaged, fully insured throughout transit, and delivered with the utmost discretion and care.
100% Insured Delivery
Your order is covered under comprehensive fine jewelry transit insurance from our atelier until it arrives safely in your hands.
Discreet Packaging
Delivered in an unbranded, tamper-evident outer box to protect surprise gifts and ensure absolute security.
Signature Required
All shipments over $500 require a direct adult signature upon delivery to prevent package theft or misplacement.
Shipping Methods & Delivery Times
| Shipping Service | Estimated Transit | Cost | Insurance & Tracking |
|---|---|---|---|
| Standard Insured Shipping | 3–5 Business Days | FREE (All Orders) | Included (Full Coverage) |
| FedEx / UPS Express 2-Day | 2 Business Days | $25 USD | Included + Priority Dispatch |
| FedEx Priority Overnight | Next Business Day (by 10:30 AM) | $45 USD | Included + VIP Priority |
| Worldwide International Express | 4–7 Business Days | Calculated at Checkout | Included + Customs Cleared |
Crafting & Dispatch Timelines
Ready-to-Ship Fine Jewelry
In-stock diamond earrings, tennis bracelets, and selected solitaire pendants are dispatched within 24–48 hours of payment verification.
Custom & Made-to-Order Engagement Rings
Bespoke engagement rings and custom diamond sizes are handcrafted with precision by our master jewelers. The typical production timeline is 7–14 business days before being express-shipped.
Tracking Your Order
As soon as your package is dispatched, an automated confirmation email with your direct FedEx / UPS tracking number and delivery estimate will be sent to your inbox.
FAQS
Yes. Every center diamond is accompanied by an official grading certificate from internationally recognized gemological laboratories (such as IGI or GIA) verifying its 4Cs: Cut, Color, Clarity, and Carat weight.
We offer a 30-day hassle-free return and exchange policy on all unworn fine jewelry pieces in their original presentation packaging. We provide a prepaid, fully insured shipping label for safe handling.
Our lifetime warranty covers all manufacturing defects and includes complimentary prong inspections, stone tightening, professional ultrasonic cleaning, and rhodium replating of your gold and platinum jewelry.
You can refer to our interactive Ring Size Guide to measure an existing ring or your finger. We also offer one complimentary ring resizing within 60 days of purchase.
Every order is shipped in discreet, unbranded tamper-evident luxury packaging and is 100% fully insured from our atelier to your doorstep. Direct adult signature is required upon delivery.
