Privacy & Security Policy
At Bloomer Diamonds, protecting your personal data and ensuring a secure, confidential shopping environment is of paramount importance to our Maison.
256-Bit SSL Encryption
All sensitive client transactions and payment information are protected with banking-level encryption protocols.
No Data Selling
We never sell, rent, or lease your personal information or purchase history to third-party advertisers.
GDPR & CCPA Compliant
Full compliance with international consumer privacy standards giving you full control over your data.
1. Information We Collect
When you visit Bloomer Diamonds or place an order for fine jewelry, we collect only the necessary information required to fulfill your purchase and provide bespoke concierge service.
- Order & Delivery Data: Name, billing and shipping address, email address, and contact telephone number for delivery updates.
- Payment Details: Processed securely via encrypted PCI-DSS Level 1 payment processors (Shopify Payments, PayPal, Apple Pay). We never store full credit card numbers on our servers.
- Ring Sizing & Customization Preferences: Details provided during bespoke diamond consultations to craft your exact specifications.
2. How We Use Your Information
We use your information exclusively to process, manufacture, and dispatch your jewelry orders with insured courier services, deliver VIP concierge responses, and communicate essential tracking details.
3. Your Privacy Rights
You hold the right to request access to your personal data, request corrections, or request deletion of your account history at any time by contacting our privacy team at contact@bloomerdiamonds.com.
FAQS
Yes. Every center diamond is accompanied by an official grading certificate from internationally recognized gemological laboratories (such as IGI or GIA) verifying its 4Cs: Cut, Color, Clarity, and Carat weight.
We offer a 30-day hassle-free return and exchange policy on all unworn fine jewelry pieces in their original presentation packaging. We provide a prepaid, fully insured shipping label for safe handling.
Our lifetime warranty covers all manufacturing defects and includes complimentary prong inspections, stone tightening, professional ultrasonic cleaning, and rhodium replating of your gold and platinum jewelry.
You can refer to our interactive Ring Size Guide to measure an existing ring or your finger. We also offer one complimentary ring resizing within 60 days of purchase.
Every order is shipped in discreet, unbranded tamper-evident luxury packaging and is 100% fully insured from our atelier to your doorstep. Direct adult signature is required upon delivery.
